How does Tollbird work?

Your Tollbird box works on all highways in Italy, France, Spain and Portugal. Once you install the box under your windshield using the bracket that we deliver with the box you are set to go. The box itself is powered by a battery with a seven year lifespan. Once you pass a tolling plaza, your box will beep and the barrier opens for you. Tollbird receives your transactions and we charge those against your payment method. You can use the box in your car, or associate it temporarily with another license plate. We are currently working on a digital solution for Austria, Slovenia and other European countries as well.

1

Step 1

You will receive your Tollbird box together with a bracket. This allows you to attach the device to the windshield to the right of the interior mirror in no time at all.

Please clean the area with a cloth beforehand. We recommend the spot on the right (sic!) next to the interior mirror.

Snap the device into the included bracket.

Remove the tape.

Hold the device against the glass for 10 seconds. Use the black dotted area next to the interior mirror.

And Voilá! And there you are! Vámonos! Let's go!

2

Step 2

Now use the exclusive toll lanes on motorways in Italy, France, Spain and Portugal.

The Tollbird Box will signal you with a beep when the transaction has worked and the barrier will open in front of you as if by magic.

You can use all toll lanes marked with the following logos. These are usually all toll lanes. Although of course we recommend you to use the exclusive lanes!

France

Italy

Spain

Portugal

3

Step 3

Tollbird electronically receives your toll transactions from the toll operators and debits the payment method you have selected with the toll amount incurred.

Tollbird only charges an annual fee for using the device or a usage fee per month used, depending on the pricing model you have chosen.

INSTALLING THE TOLL DEVICE

The correct position
on the windscreen

In most vehicles, the Tollbird device should be mounted on the black dotted area next to the rear-view mirror. Newer vehicles may have a dedicated tech window instead.

✓ The entire device must fit inside the suitable area
THE SIMPLE RULE

Check the dotted area first, then look for a tech window

1

Standard: black dotted area

Mount the device on the passenger side next to the rear-view mirror on the black dotted area.

2

Newer vehicles: look for a tech window

Coated or heated windscreens may have a clearly defined, radio-transparent window The entire device must fit inside it.

Not sure? View the area from different angles or use a torch. The vehicle handbook or your dealer may also help.
QUICK GUIDE

What to look for

Passenger side
Passenger side

Start directly next to or above the rear-view mirror.

Black dots
Black dots

For most vehicles this is the correct mounting area.

Defined area
Defined area

On more modern windscreens, only part of the area may be suitable.

Fully inside
Fully inside

The toll device must not extend beyond the edge of the window.

Real vehicle examples

Tech windows can
look very different

Compare several examples. The exact position may vary depending on model year, equipment and whether the windscreen has been replaced.

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Škoda Karoq
Tech window

Small area high up next to the sensor or mirror unit.

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Audi Q7 / Q8
Tech window

Large rectangular area at the top edge of the windscreen.

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Audi Q7 / Q8
Installation

Important: mount the entire device inside the window, not just part of it.

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Jaguar F-Pace
Tech window

Defined area beside the sensor housing.

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Standard Windscreen
Mercedes-Benz E-Class
Tech window

Wide rectangular area below the black dotted pattern.

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Mercedes-Benz GLS
Tech window

Small window high up near the central sensor unit.

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Škoda Enyaq
Mounting area

Large dotted area next to the central camera housing.

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Range Rover Vogue
Clear area

With heated windscreens, the clear area may be located towards the A-pillar.

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Range Rover Vogue
Heating wires

Wavy heating wires may be almost invisible depending on the light.

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Porsche Panamera 4
Fine structures

Very fine lines often only become visible when enlarged.

The images show examples from specific vehicles, not a guaranteed position for every version of a model. Always inspect the windscreen actually fitted to your vehicle.

More information

For anyone who
wants more detail

The essential guidance is above. The following section provides more detail for unusual windscreens and supports search-engine visibility.

Many modern windscreens have heat-reflective, solar-control or infrared coatings. A tech window is an uncoated, radio-transparent area that allows the Tollbird device to communicate with the toll antenna.

  • a small rectangle next to or above the rear-view mirror
  • a lighter area or one with a different tint
  • a smaller section within the black dotted pattern
  • a gap in the fine heating wires
  • a clear area near the A-pillar

Heating wires may appear as extremely fine straight or wavy lines. They are often only visible in angled light, with a torch or at close range.

Model year, optional equipment, a heated windscreen and a later windscreen replacement can all change the position or shape. A photo of a similar vehicle is therefore only a guide and does not replace checking your own windscreen.

Check the vehicle handbook for terms such as communication window, radio-transparent area, transponder area, toll device or electronic vignette. Your vehicle dealer may also be able to identify the radio-transparent area.

A coating or heating wires can weaken the radio signal. The device may then fail to beep and the barrier may not open. Always mount the entire device within the suitable area.

Is your vehicle not listed yet?

Send Tollbird Support a photo of the area around the rear-view mirror and include the make, model and model year. This will help us give you more specific guidance.

Send a photo