Cancellation Policy

Right of Cancellation

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who does not is the carrier who has or has taken possession of the goods.

In order to exercise your right of withdrawal, you must inform us (Tollbird GmbH, Buschelberg 3b, 86420 Diedorf, by means of a clear statement (e.g. a letter sent by post or an e-mail) about your decision to revoke this contract. You can use the attached sample revocation form for this use, but is not mandatory.

To meet the cancellation deadline, it is sufficient for you to provide notification of your exercise of the right of cancellation expiry of the cancellation period.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You have the goods immediately and in any case at the latest within fourteen days from the day on which you send us inform about the revocation of this contract to Tollbird GmbH, Buschelberg 3b, 86420 Diedorf or to hand over. The deadline is met if you send back the goods before the period of fourteen days has expired. she bear the direct costs of returning the goods. The costs will be at most about EUR 15.00 estimated.

You only have to pay for any diminished value of the goods if this diminished value comes to an inspection handling of the goods that is not necessary due to the nature, properties and functionality of the goods is.

Have you requested that the services should start during the cooling off period by using the toll box have used it, you must reimburse us in full for any toll payments that have already been made.

Sample cancellation form

If you want to revoke the contract, please fill out this form and send it back

An Tollbird GmbH, Buschelberg 3b, 86420 Diedorf, E-Mail:

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/

— Ordered on (*)/received on (*)

— Name of consumer(s)

— Address of consumer(s)

— Date

(*) Cross out what is not applicable